Get in Touch
Ready to start a custom project or have questions about our work?
Let's Create Something Special
We love hearing about new projects and helping bring creative visions to life. Whether you're interested in a custom piece or have questions about our existing work, we're here to help.
Response Time
We typically respond to all inquiries within 24-48 hours. For urgent requests, please mention this in your message.
Project Files
If you have reference images or design files, you can mention them in your message and we'll arrange for file sharing after initial contact.
Consultation
All custom projects begin with a consultation to understand your vision, discuss materials, and provide accurate pricing.
Frequently Asked Questions
How long does a custom project take?
Timeline varies by project complexity and current workload. Simple items typically take 1-2 weeks, while complex custom pieces may take 3-4 weeks. We'll provide a specific timeline with your quote.
Do you ship nationwide?
Yes! We carefully package all items and ship throughout the country. Shipping costs are calculated based on size, weight, and destination.
Can I see my custom piece before it's finished?
Absolutely. For custom projects, we provide progress photos and check in with you at key milestones to ensure everything meets your expectations.
What if I need changes to my order?
We're happy to accommodate changes early in the process. Once production begins, some changes may not be possible or may incur additional costs.
Do you offer warranties or guarantees?
We stand behind our work. If there are any issues with craftsmanship, we'll make it right. Each piece comes with care instructions to ensure longevity.
How do payments work?
For custom projects, we typically require 50% down to begin work, with the remainder due upon completion. We accept various payment methods and will discuss details during consultation.